Many new customers reach us by calling our local, area and state offices. We should answer the phone similarly, to develop consistency and help customers understand immediately that they have reached the right organization.
The recommended format for answering the phone is below.
“Hello. This is K-State Research and Extension, <NAME OF OFFICE>.
How may I help you?”
Questions about K-State Research and Extension's branding guidelines can be directed to communications, 785-532-5851 or firstname.lastname@example.org
Direct inquiries related to use of the university Powercat and wordmark to Trademark Licensing at 785-532-6269, or email@example.com.
Branding Guide, main page