Video and Audio Streaming Test Page
Before you can access the streaming video, you must take a couple of important steps:
- Make sure you have an up-to-date Windows Media Player (version 11),
- Check what version of Window Media Player you have installed, and
- Test Your Windows Media player and Internet connection,
- If problems continue, go to the Trouble Shooting section.
How to check your version of Windows Media Player:
Open Media Player. It is usually found on the Start>Programs>Accessories>Entertainment menu.
On the toolbar, click Help>About Windows Media Player.
NOTE: If you can’t see your menu bar, click the double-headed arrow as seen below. Windows Media Player 11 requires you to right click on the upper bar area to access the menu.
Note the first two numbers of the version shown, for example 7.1
If you have version 9, proceed to the test.
If you do not have version 9, you'll need to update.
Update your Windows Media Player:
Click the link below that corresponds to your current version:
Upgrade to the latest version: Window Media Player 11
Windows Media Player 6.4
Windows Media Player 7.1, XP, 8.0
Download the installation file. We suggest saving to the “My Documents” folder or, if you are on a network, save to a shared folder so others don't have to download, too.
Close your Media Player and double-click the installation file:
Test your Windows Media Player
These video samples will help you test your Windows Media Player and Internet connection.
- Many KSRE videos are available at Variable Band rate Connections (VBC) that is compatible with broadband connections (T1 at 282 kbps (kilobytes per second) and DSL cable 109kbps, with adequate quality) and dial-up connections at 43 kbps.
- Some events will broadcast audio only for dial-up connection.
Video of TechBytes file test, this start is a graphic and no sound, scroll to 2 minutes into the presentation for video and audio. Video is playable at 532, 282, 109, and 43kbps with WMP versions 8,9, 10 and 11.
Video of wheat harvest test file. Video plays at 242kbps with WMP version 9.
Audio only file - ideal for dial-up connections.
- Problem - Can not get connected to Live Video. If you have received the following Windows Media Player error message; (Windows Media Player cannot play the file because a network error occurred. The server might not be available. Verify that you are connected to the network and that your proxy settings are correct.)
Answer - This is a link to a Live Video source that may be live only at a specific time. Try the video link at the designated time.
- Problem - Video is choppy, freezes and cuts out.
Answer - Many KSRE live and recorded videos are available at different band rates. Choose a rate that is compatible with your Internet connection. For example, all TechBytes videos are produced at the variable rates of 282 kbps (for fast T1 connections), 109kbps (for cable connections), and 43 (for dial-up connections). If problems persist, refresh your browser window and re-try the video link. There may be other problems associated with busy Internet traffic out of your office, through your ISP, or through Kansas.
- Problem - quality of the video is poor or too small.
Answer - Video quality over the Internet is mediorce at best. The faster the connection, the better the quality and size of the video. For example, at the fast 282kbps rate, the video size is 320x240 pixel size, 30 frames per second. At 43kbps, the video is shown at 160x120 and at a frame rate of 5 frames per second.
- Problem - The video will not play at all.
Answer - You must have Windows Media Player to view the video. Check what version you currently are using (see below for instructions). Current video can be viewed using WMP versions 8, 9, and 10. Upgrade to the latest version 10. If you have a computer with Windows 98, see below for upgrading instructions.